Wait till your cellular provider configures the SIM card. That should rule out issues with the SIM slot.Īnother similar fix is to insert the SIM card in a different Android phone. Alternatively, if you have a dual SIM Samsung phone, try the SIM in another slot. Clean it using a microfiber cloth and Isopropyl Alcohol solution. Basically, remove the SIM card from its slot. This is an age-old trick that you should definitely try. Tip: If you aren’t receiving MMS, verify whether you have a data balance linked to your mobile number. We would suggest calling your service provider. However, if you cannot call/SMS, you should check your cellular plan and network first. Similarly, try sending an SMS from your phone.
For that, check if you can make or receive calls. Next, make sure you have a working cellular network on your phone. So stop whatever you are doing on your phone and reboot your Galaxy phone. You should start the troubleshooting process by restarting your phone. Thanks.Let’s check the solutions in detail. Visit our YouTube Channel and please subscribe to it. Also, we do create videos to demonstrate how things are done on your phone. If you have other issues, you may visit our Help Guide page so you can check by yourself the articles we’ve already published that contain solutions to common problems. We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. We would appreciate it if you help us spread the word so please share this post if you found it helpful. I hope that we’ve been able to help you fix the picture messages problem on your Samsung device. If you are still unable to send and receive picture messages on your Samsung device, contact your carrier network provider for additional assistance and recommendations. Then try to send yourself a picture message to check if you are already able to send and receive MMS. Go to Settings > Apps > Messages > Settings > More Settings > Multimedia messages > Auto retrieve. Make sure that Auto retrieve option is enabled.
Go to Settings > More networks > Mobile networks > Access point names and make sure you the MMS settings from your Carrier in your APN (For all APN settings click here).If you have a data block with your provider, make sure to contact them to remove it. Note: You NEED a data connection on your Samsung smartphone to be able to send or receive picture messages (MMS).
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